Services

Level 1: On-Line Data makes non-billable OnCmd support available to registered users via email oncmd@onlinedata.com.


Level 2:
Should you require immediate assistance via telephone or fax, our support lines will be open to registered users for US$2.00 per minute with a 5 minute minimum charged to your Mastercard or VISA.


Level 3:
For an annual support contract of US$125, On-Line will provide up to 1 hour of telephone technical support plus automatic fix level updates. Additional support may be purchased at US$95 per hour. (telephone charges extra if applicable)


Level 4:
For an annual support contract of US$495, On-Line will provide up to 6 hours of telephone technical support plus automatic fix level updates. Additional support may be purchased at US$75 per hour. (telephone charges extra if applicable)


Porting & Consulting Services
: On-Line Data will be pleased to quote on small or large projects for custom development or porting of applications using OnCmd.

 

 

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